Novum Hotel Cristall Wien Messe is a 3-star property located in the heart of Leopoldstadt, Vienna. The hotel is situated within a short walking distance to notable attractions such as the Prater Amusement Park and the Giant Ferris Wheel. Guests have access to convenient amenities including free Wi-Fi and onsite car rentals. The hotel's central location allows for easy exploration of Vienna's historical and cultural landmarks.
Location
The hotel is located just 500 meters from the Praterstern train and underground station, facilitating convenient transportation throughout the city. Major attractions like Vienna State Opera and St. Stephen's Cathedral are only a short distance away. The property is approximately 20 kilometers from Vienna International Airport, making it accessible for international travelers.
Rooms
The hotel offers 55 en-suite rooms featuring amenities such as free Wi-Fi, satellite television, and minibars. Each room includes conveniences like a seating area, desk, and safe for personal belongings. Bathrooms are equipped with either bathtubs or showers and hair dryers. Rooms are designed for comfort with parquet flooring and air conditioning.
Eat & Drink
A bar is available on-site for guests to enjoy a selection of drinks. Additionally, various dining options can be found in the nearby vicinity, showcasing the diverse culinary scene of Vienna. Guests may also take advantage of the hotel's proximity to local restaurants and cafes.
Leisure & Business
Novum Hotel Cristall Wien Messe provides leisure facilities including a garden area for relaxation. For guests needing assistance, the hotel offers tour and ticket assistance to explore local attractions. Business travelers will benefit from the available amenities such as complimentary wireless internet access.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
spacious rooms
noise from traffic
issues with service
7.2/10
Very good
Rooms
6.8
Location
8.6
Service
7.1
Dining
7.5
Guest reviews
7.2/10
based on 10 reviews
7.4
7.4/10 based on 1580 reviews
Helen
United Kingdom,
June
2024
7.2/10
The hotel had more than adequate space with 2 single beds in each room, a large bathroom, and separate toilet. While there was no AC and had to leave the window open, the room had TV, Wi-Fi, satellite, and plenty of light everywhere. Located on the main street, traffic noise could be heard, but after a day of activities, falling asleep was easy.
Rooms
8.0
The rooms were spacious and well-equipped with essential amenities.
Service
6.0
The service was acceptable, although there were some issues with the reservation process and unfriendliness. However, when assistance was required, the staff was helpful.
Location
7.0
The hotel's location was convenient, close to U-train, S-train stations, and not far from the central zone. However, being on the main street made it slightly noisy.
Dining
8.0
The dining experience was pleasant, offering a good continental menu that could be enjoyed in the garden if desired.
Facilities
7.0
The hotel provided satisfactory facilities for a comfortable stay.
convenient location
noise from traffic
Harry
United Kingdom,
May
2024
7.4/10
The hotel is conveniently located close to public transportation and attractions, offering a good value for money stay. The rooms, although lacking in some aspects like cleanliness and size, provide easy access to snacks from the mini market. The service is efficient and helpful, except for minor hiccups with reservations. The dining experience is satisfactory, setting you up nicely for the day.
Rooms
6.0
The rooms were cramped and had black mold in the shower, but being near a mini market was convenient.
Service
8.0
The service was helpful and friendly, starting early in the morning.
Location
9.0
The hotel's location is perfect with easy access to public transport and attractions like Prater and the city center.
Dining
7.0
The dining experience was minimal but sufficient for a quick start to the day.
Facilities
7.0
The facilities were decent overall, meeting basic needs for a comfortable stay.
Matthew
United Kingdom,
May
2024
6.8/10
The hotel is conveniently located near Praterstern station, making it perfect for travelers using public transport. The rooms, while not the best due to a lingering smoke smell, are suitable for a short stay. The staff is friendly and helpful, though there were some issues with reservations. The dining options are decent but not exceptional. Overall, a practical choice for those needing easy access to transportation.
Rooms
6.0
The room on the second floor had a weak signal and a strong smell of smoke.
Service
7.0
The staff, despite some reservation issues, was friendly and informative.
Location
8.0
The location is very convenient for public transport, with various train options nearby and the city center within walking distance.
Dining
7.0
The dining options offer a decent variety of standard continental dishes.
Facilities
6.0
The hotel provides basic facilities to meet essential needs.
Adam
United Kingdom,
May
2024
7.6/10
The hotel is perfectly situated next to the Prater park, offering easy access to the city center and major metro stations. The rooms are a bit small but provide ample space with 2 single beds and a large bathroom. The service was a bit inconsistent, with issues resolving requests quickly. The dining experience was satisfying with a standard continental breakfast. Overall, it's a convenient choice with a great location, but improvements could be made in service.
Rooms
7.0
The rooms provided more than adequate space with 2 single beds in each room and a large bathroom.
Service
6.0
The service was a bit inconsistent, with delayed responses to requests.
Location
9.0
The location is perfect, right next to the Prater park with easy access to major metro stations and a short walk to the city center.
Dining
8.0
The dining experience offered a standard continental breakfast, satisfying for starting the day.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Convenient location
Inconsistent service
Sophia
United Kingdom,
April
2024
7.8/10
The hotel is a bit off the beaten track but close to the Prater and within walking distance to Stephansplatz. The rooms were pleasant, clean, and well presented, meeting my original request for non-smoking accommodation. The service was kind, although a little loud at times. The dining experience offered a good continental spread. The location is convenient, especially being close to the Praterstern Metro hub for airport connections.
Rooms
8.0
The rooms met my request for non-smoking accommodation and were clean and well presented.
Service
7.0
The service was kind and helpful, but occasionally a bit loud in the hallways.
Location
9.0
The location is convenient, being close to the Prater and within walking distance of Stephansplatz and the Praterstern Metro hub.
Dining
8.0
The dining experience offered a good continental spread.
Facilities
7.0
The hotel offers adequate facilities for a comfortable stay.
Tommy
United Kingdom,
January
2024
7.6/10
I loved the convenient location of the hotel, with easy access to public transport and close to the city center. The rooms were cozy, but the lack of AC made it a bit uncomfortable during the summer nights. The service was decent, nothing extraordinary, but the staff were friendly and helpful. The dining experience offered good variety and included homemade preserves, setting me up nicely for the day. The facilities were adequate, but nothing stood out as exceptional.
Rooms
7.0
The rooms were cozy, but lacked AC, which made it necessary to leave the window open for ventilation.
Service
7.0
The service was average, nothing particularly special, but the staff were friendly and accommodating.
Location
9.0
The hotel is perfectly situated with easy access to public transport and close proximity to key attractions like Praterstern and the Danube Canal.
Dining
8.0
The dining experience offered a decent selection of food with good variety, including homemade preserves that added a nice touch.
Facilities
7.0
The facilities were sufficient for a comfortable stay and provided the necessary amenities without any standout features.
Archibald
United Kingdom,
December
2023
8.6/10
The hotel has a fantastic location, very close to the Prater and the Danube, with easy access to important transport hubs. The rooms were clean and nice but could use a little refurbishment. The service was outstanding, with incredibly friendly and informative staff. The dining experience offered diverse and tasty options, with the possibility to enjoy meals in the garden. The facilities were great overall.
Rooms
8.0
The rooms were really nice and clean but might need a little refurbishment.
Service
9.0
The staff was incredibly friendly and informative, making our stay enjoyable.
Location
9.0
The hotel is a little off the beaten track but very close to important transport hubs like Praterstern. It's also near the Danube and the city center.
Dining
8.0
The dining experience was diverse and tasty, offering good variety.
Facilities
9.0
The facilities were great and well-maintained, providing a pleasant stay for guests.
William
United Kingdom,
October
2023
7.0/10
The hotel is conveniently close to Prater, but the rooms are smaller than expected and lack air conditioning. The service is generally friendly, though some concerns were addressed. The location is excellent, especially for the price paid. The dining options are satisfactory, offering a decent variety. Overall, the facilities meet basic needs but could be improved.
Rooms
6.0
The room I stayed in was much smaller than it appeared in the Booking photo and lacked air conditioning, requiring me to keep the window open.
Service
7.0
The service was friendly overall, and the staff was quite helpful. There were some initial concerns, but they were promptly addressed.
Location
9.0
The location is excellent, being very close to Prater and within walking distance of Stephanzplatz. It's a great value for the location.
Dining
7.0
The dining experience provided a decent variety of food, although it was considered minimal and somewhat bland. However, the value was fair for the quality offered.
Facilities
6.0
The facilities met basic needs, but there is room for improvement to enhance the overall guest experience.
great location
small rooms
Geoffrey
United Kingdom,
May
2023
7.4/10
The hotel's location is superb, near the Ferris Wheel park and close to the city center with various attractions within walking distance. The rooms, while not marked clearly, were initially cold but later warmed up. However, they felt old and not thoroughly clean. The service was relatively helpful but had some disruption with staff entering the room early without notice. The dining experience offered a standard continental spread, and guests could leave bags after check-out. The facilities were satisfactory, with the overall value for money being noticeable.
Rooms
6.0
The rooms were initially cold but later warmed up, though they felt old and not entirely clean.
Service
7.0
The service was relatively helpful, although there were disruptions like staff entering the room early without knocking.
Location
9.0
The hotel's location is superb, near the Ferris Wheel park and easily accessible to the city center, with plenty of cafes and restaurants nearby.
Dining
7.0
The dining offered a standard continental spread, and guests could leave bags after check-out.
Facilities
8.0
The facilities were satisfactory, providing basic amenities for a comfortable stay.
Great location
Old rooms
Thomas
United Kingdom,
May
2023
7.0/10
The hotel has a convenient location, close to Prater and within walking distance to the city center. The rooms were not very clean and quite cramped, but the friendly staff made the stay enjoyable. The dining experience was average, with a good continental spread. The facilities were sufficient for a comfortable stay.
Rooms
6.0
The rooms were not very clean and quite cramped, with a tiny shower containing black mold. The signal was weak, and there was no air conditioning.
Service
7.0
The staff was kind and helpful, although a bit reserved. They were accommodating when I needed assistance.
Location
8.0
The location was convenient, with easy access to public transportation and close to attractions like Prater and the Danube Canal.
Dining
7.0
The dining experience was what I expected, with a good continental menu. It set me up well for the day.
Facilities
7.0
The hotel had adequate facilities for a comfortable stay.
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